Customer Service WPQ - Short Version

Overview

This assessment contains various statements that describe how people may feel or think. Individuals are asked to indicate whether they agree or disagree with each statement. This personality-related device measures job-related characteristics, interests, and motivational tendencies required for successful performance in customer service jobs.

Item

Price

Customer Service Jobs WPQ - Short Version

$15.00

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About This Assessment

Type of Assessment

  

Personality Test

  

Time Limit

Number of Items

None (most people complete in 12 min.)

65 items

Predicts Effectiveness in These Areas

Scales Included (Scale Definitions)
  • General Learning Ability
  • Productivity / Efficiency
  • Quality of Work
  • Teamwork / Co-Worker Relations
  • Attendance
  • Industriousness
  • Personal Accountability
  • Quality Orientation

Recommended for These Jobs
  • Customer Correspondence Specialist
  • Customer Order Specialist
  • Customer Relations Specialist

Assessment Procedure

This assessment contains various statements that describe how people may feel or think. Individuals are asked to indicate whether they agree or disagree with each statement.